Privacy Policy

This Policy applies to personal information collected through our website and contact or quote forms, email, phone, or WhatsApp communications initiated via website details, and business inquiries, vendor or customer onboarding, and project discussions. It does not apply to third party websites you may access through links on our site.

• Respond to inquiries and provide quotations.
• Understand technical requirements and propose solutions.
• Communicate about orders, projects, delivery schedules, and support.
• Improve our website and services.
• Maintain security and prevent misuse.
• Protect our rights.
• Comply with legal, accounting, tax, and regulatory requirements.

Where privacy laws require a legal basis, we process personal information based on consent, contractual necessity, legitimate interests, or legal obligation, depending on the context and purpose.

If your information is processed outside your country or region, for example through cloud hosting, we take reasonable steps to ensure appropriate safeguards consistent with applicable law.

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or storage system is completely secure, and you share information at your own risk.

We retain personal information only for as long as necessary to respond to your inquiry, manage ongoing business relationships and projects, comply with legal and accounting requirements, and maintain records for warranty, dispute resolution, and audit. Retention periods may vary depending on the type of information and applicable obligations.

Subject to applicable law, you may request access to the personal information we hold about you, correction of inaccurate information, deletion of your information where lawful and feasible, withdrawal of consent where processing is based on consent, and opting out of promotional communications if any. We may need to verify your identity before processing your request.

Our website and services are intended for business and industrial users and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps.

Our website may contain links to third party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information to them.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Effective Date. Continued use of the website after updates means you accept the revised Policy.